Accessibility Statement

Last updated: October 2025

Our Commitment to Accessibility

Comfort Haven is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should be able to access information about our premium incontinence products with dignity, comfort, and ease.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Comfort Haven aims to conform with WCAG 2.1 Level AA standards.

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

Full keyboard accessibility with skip navigation links

Screen Reader Compatible

Semantic HTML and proper ARIA labels

Color Contrast

WCAG AA compliant color contrast ratios

Readable Text

Clear fonts and proper text sizing

Language Declaration

Proper language attributes for assistive technologies

Responsive Design

Mobile-friendly and works on all devices

Known Limitations

We are aware of some accessibility limitations and are actively working to address them:

  • Some third-party integrations (payment processors) may have limited accessibility features beyond our control
  • We are continuously working to add more descriptive alt text to all product images

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Keyboard-only navigation
  • Browser zoom and text resizing

We Welcome Your Feedback

We welcome your feedback on the accessibility of Comfort Haven's website. Please let us know if you encounter accessibility barriers:

Address: 6 Marina Drive, Groby, Leicester, LE6 0DX, UK

We aim to respond to accessibility feedback within 5 business days.

Technical Specifications

Accessibility of this website relies on the following technologies:

  • HTML5
  • CSS3 (Tailwind CSS framework)
  • JavaScript (ES6+)
  • WAI-ARIA attributes

Assessment Approach

Comfort Haven assessed the accessibility of this website using the following methods:

  • Self-evaluation: Internal review by our development team
  • Automated testing: Using accessibility validation tools
  • Manual testing: Keyboard navigation and screen reader testing

Continuous Improvement

We are committed to continuously improving the accessibility of our website. We regularly review and update our website to ensure it remains accessible to all users. Accessibility is an ongoing effort, and we appreciate your patience and feedback as we work to make our website accessible to everyone.