We stand behind the quality of our products. Learn about our comprehensive returns policy and 6-month warranty coverage to shop with confidence.
We want you to be completely satisfied with your purchase. Here's everything you need to know about our returns process.
Our products are hygiene items and do not come with individual packaging. This eco-friendly approach helps protect our planet and keeps costs lower for you. However, for health and safety reasons, we cannot accept returns for change of mind, wrong size, or wrong color once the product has been received and handled.
Important Sizing Information
Our sizing runs large! If you prefer a more snug fit, we recommend going down a size.
Not sure about sizing? Please contact us before ordering - we're happy to help you choose the perfect fit!
✅ We DO accept returns for:
Please contact us immediately upon receiving your order if you have any of these issues, or BEFORE purchasing if you need sizing advice.
Hygiene Products Without Packaging
Because our products have no individual packaging, they cannot be returned once received and handled. This is for health and hygiene safety.
We're committed to sustainability, which is why our products arrive without unnecessary packaging.
Our products arrive without plastic packaging or unnecessary wrapping. This reduces waste and keeps our environmental impact minimal.
Every decision we make considers environmental impact. From materials to shipping methods, sustainability guides our choices.
No original packaging? No problem! Our packaging-free approach means simpler returns with fewer requirements to worry about.
Traditional packaging creates unnecessary waste that ends up in landfills or our oceans. By eliminating excess packaging, we're doing our part to protect the environment while delivering quality products directly to you. It's better for the planet and simplifies your unboxing experience.
We're committed to protecting our planet by eliminating unnecessary packaging and reducing waste in every aspect of our business.
Our products arrive without plastic packaging, boxes, or excessive wrapping. This means no packaging to dispose of and no environmental waste.
By eliminating packaging, we reduce our carbon footprint and help minimize the waste that ends up in landfills and oceans.
We stand behind the quality of our products with comprehensive warranty protection. Our warranty covers manufacturing defects and material issues when proper care instructions are followed.
Take clear photos showing the defect or problem
Reach out with your order number and photos
Confirm you followed all care instructions
Get replacement, repair, or refund as appropriate
Our 6-month warranty begins from the date of delivery. To ensure warranty coverage, please retain your order confirmation and follow all care instructions provided. Using bleach, fabric softener, or improper storage methods will void the warranty. For questions about care instructions or warranty coverage, please contact our customer service team before cleaning or storing your items.
Our customer service team is here to help you with any questions about returns, warranty claims, or proper care instructions. We're committed to making sure you're completely satisfied with your purchase.
Speak directly with our team
1-800-XXX-XXXX
Quick answers to your questions
Available Mon-Fri 9AM-6PM