Find answers to common questions about our premium adult protection products, care instructions, and sizing guidance.
Expert answers to help you get the most from your Comfort Haven products.
Can't find what you're looking for? Our support team is here to provide personalized assistance with complete discretion.
Send us a detailed message about your specific question or concern. We'll respond with personalized advice.
Contact UsDetailed two-step washing process, temperature guide, and care instructions for optimal product performance.
View GuideComprehensive measurement instructions and fitting tips to help you find the perfect size for comfort and protection.
Size GuideNatural fibres need 5-10 washes to reach full absorbency. Don't worry if they seem less absorbent initially.
All our communications are completely confidential. We understand the sensitive nature of our products.
Use 60°C for overnight diapers (5+ hours) and when washing every 3-4 days for optimal hygiene.
Never use fabric softener, bleach, or low-surfactant detergents as they reduce absorbency and can void warranty.